FAQ

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FAQ

Ordering and Lead Time

WhatsApp/call us at 8776 1510 (Preferred Whatsapp), please provide us with the designs, the number of pax to serve, and the date needed. Alternatively, you can purchase your cake on our online store with over 400 designs for you to choose from.

We would require at least 1 day advance notice subjected to the availability of the bakery.

As customised require a longer time to prepare, we would require at least 2 to 3 day advance notice subjected to the availability of the bakery. All slots are on a first come first serve basis.

We would require at least 2 days to 14 days advance notice subjected to the availability of the bakery. All slots are on a first come first serve basis. 

All off the shelve slices cakes are available from Monday to Sunday, 12 pm to 8 pm daily.

Off the shelve, whole cakes are only available subject to availability. All off the shelve items are on a first come first serve basis.

Cakes and Storage

We charge all our customised cakes according to the complication of the design. You can whatsapp/telegram us at 8776 1510 for a quotation.

As our cakes are freshly made from scratch with no preservatives, we recommend you enjoy our cakes on the day collection/delivery. Any leftovers can be kept inside an airtight container and store in the fridge for up to 3 days.

We are not halal-certified, but we enforce strictly on no pork no lard policy so that our Muslim friends can consume!

Yes, you may indicate your dietary preferences under additional order information. Our team will clarify with you if we are unclear about your allergies.

As all customised cakes are handmade from scratch by our bakers, slight variation may occur during the designing process. We are unable to commit to a full replica of the cake design shown to us.

Structuring of all cakes is vital, bubble tea straws act as a support to ensure all our cakes are well structured and safe for collection and delivery. Kindly remove the straws before consumption. 

Delivery and Collection

Delivery is at $15 (Flat Rate), however, there will be an additional charge $10 for express delivery

We will try to deliver at the stated timing, however, please allow a plus-minus 1-hour time frame for your cake to arrive.